When Madeline Albright became the U.S. secretary of state,
she said in an interview on 60 Minutes, that women should
interrupt to be heard and make their ideas known. Otherwise,
you might be sitting in a meeting and before you know it,
a man is saying the same thing you just thought and getting
credit for it.
Really? Interrupt? Isn't that rude? If I may interrupt,
I believe she's saying that if you've got something important
to say, speak up. Don't wait until the chair of the meeting
goes around the table and says, "So what do you think?"
The same goes for times when the record needs to be set
straight or the direction of the meeting is totally off.
You need to step up to the plate. In other words, interrupting,
when done right, can be appropriate if you have something
valuable to say.
This can be new behavior for many women. Men and women
behave differently in conversations, say George Rodman and
Ronald Adler, authors of Understanding Human Communications.
Research shows that men seem to do most of the talking and
do interrupt. Here are some examples that studies have found:
- Women ask more questions in mixed-sex conversations than
men--almost three times as many,
- Men interrupt women far more than the other way around
in mixed-sex conversations.
Men and women behave differently in certain settings:
- If a man and a woman are talking, men talk longer than
women.
- In same-sex situations, women speak for a longer time.
- In same-sex conversations, females use more questions,
justifiers, intensive adverbs and personal pronouns. Men
use more directives, interruptions and filler words to
begin sentences.
Overall, studies indicate that women tend to have a more
accommodating style. When dealing with conflict, they are
more concerned with maintaining the relationships and are
described as better listeners. Men, on the other hand, confront
conflict head-on and are more direct.
I'm not suggesting that you become dominate either. Dominators
interrupt to give long monologues, the authors explain, saying
things like: "Bill, you're just off base. What we should
do is this. First..." Nor should you become a blocker who
interferes with progress by rejecting ideas: "Wait a minute!
That's not right! That idea is absurd." Either behavior prevents
a group from working effectively and damages your reputation
as a team player.
The ideal is a blend of both styles. Yet another study
showed that both men and women advocate a style that balances "the
traditional male task-oriented approach with the stereotypically
feminine relationship-oriented approach."
My advice is to learn the skill of self-monitoring, which
the authors describe as the process of paying close attention
to your behavior and using these observations to shape the
way you behave. Then you're able to notice: "I'm making a
fool out of myself" or "I'd better speak up now" or "This
approach is working well. I'll keep it up."
And when the situation calls for it, interrupt by expressing
your thoughts clearly and directly, without dictating.
© by Andrea Kay
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