Discrimination against women in the workplace is alive and
well. It's not showing up, though, as blatant gender discrimination.
Those cases are rare today--thanks to laws and increased
awareness over the last 25 years.
Today it's subtle--nearly invisible. How else do you account
for the low number of women in top levels of businesses?
They only comprise 10% of senior managers in Fortune 500
companies, less than 4% of the uppermost ranks of CEO, president
executive vice president and COO and less then 3% of top
corporate earners, according to Debra E. Meyerson and Joyce
K. Fletcher in an article in Harvard Business Review.
It's discrimination so woven into the fabric of an organization's
status quo, that even women who feel the impact of these
insidious, indiscernible barriers are often hard-pressed
to know what hit them, say the writers and professors at
the Center for Gender in Organizations at the Simmons Graduate
School of Management.
They attribute it to a "plethora of work practices and cultural
norms" that are so common and mundane that most people don't
notice them, let alone question them. But they create a subtle
pattern of systemic disadvantage.
Take the investment firm they researched which shows how
this invisible and unintentional gender discrimination thrives.
The company sincerely wanted to increase the number of women
it hired from business schools and reasoned that if it screened
more women it would be able to hire more women, so it increased
the number of women interviewed during recruiting visits.
But the numbers didn't increase.
They found that the standard 30 minutes they allotted to
each interview was not long enough for the middle aged male
managers conducting most of the interviews "to connect with
young female candidates sufficiently to see beyond their
directly relevant technical abilities."
The interviewers acknowledged that these short interviews
might have forced them to rely on first impressions and how
well they related to or bonded with the person. They also
questioned candidates primarily about their "deal experience" which
allowed only those who worked on Wall Street to shine (most
investment bankers are men.) And since it was mostly men
doing the interviewing and men tend to naturally bond with
other men, the firm developed a practice of screening out
women. "In other words, organizational practices mirror societal
norms."
If you don't give two hoots about this kind of inequality,
you should. It affects personal performance and overall productivity
in a company, and as this case showed, it can create a recruitment
nightmare.
When the firm became aware of the "invisible problem," it
launched small initiatives that made a world of difference:
- It lengthened interviews to 45 minutes allowing interviewers
to focus more on valuable skills, ideas and experience.
- Interviewers asked candidates to share how they'd contribute
to the firm's mission. "The interviews shifted radically
in tone and substance. Instead of boasting from former
Wall Street stars, they heard many nontraditional candidates
describe a panoply of managerial skills, creative experiences
and diverse work styles."
These people have not only energized the firm and improved
performance, but the next year the company discovered
they had earned the reputation as a great place to work.
Until now, the solutions that may have helped advance
women's equity in the workplace include:
- Assimilation. This includes encouraging women to adopt
more masculine attributes, learning to play golf, and taking "tough
guy" assignments in factories or abroad.
- Accommodating the unique needs of women including mentoring
programs to compensate for women's exclusion from informal
networks, flexible work arrangements or alternative career
tracks.
- Emphasizing the differences of women by instituting sensitivity
training to help male managers appreciate traditional "feminine
styles."
But these solutions have gone as far as they can, they say,
dealing with the symptoms not the sources of inequity. The
investment company story shows how small, incremental changes
can bring about systemic change. It's a solution that gets
to the core of the issue: that gender inequity at work is
rooted in our culture.
© by Andrea Kay
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