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Another woman describes her former boss as a "lunatic who
called me daily and screamed at the top of his voice...my
stomach started churning just getting ready for work, living
in dread of this man's incredible mood swings."
According to Harvey Hornstein, Ph.D., author of Brutal Bosses, "Relationships
between adults begin with the assumption of some level of
mutual and unconditional respect." That seems fair. And a
boss who crosses the line "violates universal social prescriptions...and
breaks the rules of decency that form the heart of any community."
This covers lying; restricting your activities outside of
work; threatening harm for not complying with their wishes;
making you a scapegoat; punishing or providing unequal benefit
due to favoritism; public humiliation, personal attack or
name-calling; behaving in ways that violate ordinary standards
of politeness and fairness (this includes a "flagrant lack
of concern for (your life): 'I don't give a damn about your
family's problems'"; implying a master-servant status where
bosses can do or say anything they please.
Any of this behavior is always inappropriate he says. You're
treated like a second-class citizen. "At the core of all
oppressive behavior is a negation of another person's social
worth."
But it's hard to walk away from. You may not want to quit
your job or fear your boss will make life more miserable
or you'll be fired if you stand up. So the wound gets deeper.
It goes unhealed.
And the abuse and your pain continues. Bosses "prey upon
subordinates regularly and often with complete impunity because
their power intimidates and silences their victims."
Ideally, Hornstein says, bosses should voluntarily refrain
from this behavior. But tragically, many don't . "Workers
should be able to pursue corrective measures within their
organizations, free from backlash and confident of a fair
hearing..."
But they're not. So the system must be changed "by broadening
our concept of the workplace to include and involve the community
that houses it." The costs--"robbing citizens and institutions
of their dignity and productivity--cannot be tolerated...bosses
who brutalize subordinates must be outlawed. Bosses everywhere
must be put on notice. Communities are watching."
You must also be on the alert and ready to assert yourself.
Do this by calmly stating that you will not tolerate this
kind of behavior. Walk away if it continues. If the boss
is yelling that "you did such and such and how stupid can
you be", question the information that's being thrown at
you.
Standing up to the assault won't be easy. But standing up
for yourself with appropriate words and action will strengthen
your dignity. Which is something no one can take from you.
Tough Boss Test
Not sure if yours is an abusive boss or just plain tough?
Here are some questions to find out. Does your boss require
that his or standards be met before giving a compliment?
Expect you to dress appropriately at all times? Demand
that you give your best effort all the time? Insist you
work hard? Criticize the quality work you do? Demand you
constantly do high quality work? These are signs of a tough
boss--not an abusive one.
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